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Known Participant
April 16, 2018
Question

error opening earlier Captivate files

  • April 16, 2018
  • 1 reply
  • 123 views

Hi. A work associate and I are trying to access the same Captivate files, but using two different versions of the application. I created the files using v9.0.0.223; she modified them using v10.0.0.192. I now want to make changes using my version.

I get the following error:

Any clues? Do I need to update to v10 to access the files? Can I have her save to an earlier version of Captivate?

Please advise.

- Michael Fekete

    This topic has been closed for replies.

    1 reply

    Lilybiri
    Legend
    April 16, 2018

    CP2017 can open a CP9 file, but when it is saved to CP2017 format it will not be possible to open with CP9. Sorry.