ERROR: Trying to add a deleted object (UID=1589) objType=584...and others

Forum|Forum|7 years ago
December 15, 2018
9 replies
995 views

Adobe Captivate 2019 (11.0.1.266) I have already uninstalled/reinstalled. I have renamed the Layouts folder twice. What is causing this error and how does it get fixed?

error: trying to add a deleted object.

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Lilybiri

Legend

Did you delete or rename the Preferences folder as well when reinstalling?

K

kenl64068Author

Participant

No. The only thing I could find about the issue was to rename the Layouts folder. Should I rename the Preferences folder as well?

RodWard

Community Expert

Anytime you update or reinstall Captivate you should ALWAYS reset the Preferences folder as well. It's standard practice.

If you do that and still have this problem reoccur then it would seem likely that you aren't getting a clean re-install for some reason. Is it possible that you have something else going on about your system that might be a bit unusual? Did you have a previous install of Cp 2019 that was from Pre-release or something?

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