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Participant
June 16, 2017
Question

Error when viewing published content

  • June 16, 2017
  • 1 reply
  • 141 views

Hi,

Another question I had is that I'm seeing a common error after I publish my project.  Before hitting play to view my training module, I see this message

This page say:

Error - unable to acquire LMS, API, content may not play properly and results may not be recorded.  Please contact technical support.

Press 'OK' to view debug information to send to technical support. 

Let me know what I may need to change in my settings that may cause this error to pop up. 

Thanks.

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    1 reply

    Lilybiri
    Legend
    June 16, 2017

    This probably means that you created a SCO, meant to transfer information to a LMS. To test it you have to upload to a LMS, it is not possible locally. You can use the Upload to SCORM Cloud which is available right from within Captivate.