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JBadamo111
Participant
April 24, 2013
Question

Error While Uploading Captivate 6 Projects into Oracle LMS

  • April 24, 2013
  • 1 reply
  • 726 views

Hello,

We have recently updated our Captivate software from Captivate 5 to Captivate 6. We are now experiencing issues when uploading our Captivate projects into our Oracle LMS.  We are unable to upload newly developed courseware as a result, and have many critical learning initiatives with deadlines coming up within our organization.

We receive the following error when uploading published Captivate 6 files into our LMS:

Oracle.xml.parser.v2.XMLParseException: Element ‘appearance’ not expected.

The Log states: “The operation could not find a learning object with the external identifier: and external source: . A new learning object named How to insert an image into Microsoft Word with id 2824 has been created.
The language en-US is not compatible for the learning object named How to insert an image into Microsoft Word (id: 2824). The language will be set to American English.
The import process has failed: oracle.xml.parser.v2.XMLParseException: Element 'appearance' not expected.”

When contacting Oracle, they directed me to contact the vendor and inquire if they have resolved their UNIX issues and corrected the imsmanifest.xml creation piece of the tool.   The  Captivate 6 software on my PC is up to date with the newest patch installed, and I have tried publishing courses with different combinations of preferences and settings and none seem to resolve the issue.

Any insight as to what is causing this error or what can be done to correct it?  

Thanks.

This topic has been closed for replies.

1 reply

RodWard
Community Expert
RodWardCommunity Expert
Community Expert
April 25, 2013

The error message makes me think the LMS is looking for an MS Word document included in your SCORM manifest file.  Some LMSs are very strict about all files in the course needing to be listed in the imsmanifest.xml file.

Do you have a document in the package that the users need to read or that is linked in some way to your course content?

J
JBadamo111Author
Participant
April 25, 2013

Thanks RodWard!  We actually resolved the issue by removing the lines for "element" and "behavior" in the metadata XML file.  The manifest XML calls the metadata XML.  Thank you for your insight!

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