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December 31, 2015
Answered

EXE files created with Aggregator will not run after installing Windows update KB3132372

  • December 31, 2015
  • 1 reply
  • 297 views

.exe outputs created using Adobe Aggregator only display white after the latest patch for Flash Player was installed. One of our sites is releasing several of these courses next week. They are working on a plan B where they will release aggregated .swf outputs, but it's not ideal. Any workarounds available?

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    Correct answer jeanrouge

    This is the second time that Adobe Developers make this mistake.

    4 Years ago a flash update rendered a black screen to all Captivate EXE files. At the time the fix was a Captivate patch and to republish every course after the patch. Back then my company was just starting out and had very few customers and sold only a few products. Today we have delivered thousands of products to paying customers. If the fix turns out to be the same it would cost our company dearly and probably cripple our business.

    It is unacceptable that a company such as Adobe delivers an update to Flash without testing it across their platforms. I am not sure of how many other of you are in the same situation as us, but if you are please feel free to contact me.

    I would love to start sending my customers email complaints and requests for refunds directly to someone who cared at Adobe but that would work only if someone did care.

    THIS ISSUE NEEDS TO BE FIXED ASAP AND NOT BY DOING A HALF ASS JOB LIKE LAST TIME.

    1 reply

    jeanrougeCorrect answer
    Inspiring
    December 31, 2015

    This is the second time that Adobe Developers make this mistake.

    4 Years ago a flash update rendered a black screen to all Captivate EXE files. At the time the fix was a Captivate patch and to republish every course after the patch. Back then my company was just starting out and had very few customers and sold only a few products. Today we have delivered thousands of products to paying customers. If the fix turns out to be the same it would cost our company dearly and probably cripple our business.

    It is unacceptable that a company such as Adobe delivers an update to Flash without testing it across their platforms. I am not sure of how many other of you are in the same situation as us, but if you are please feel free to contact me.

    I would love to start sending my customers email complaints and requests for refunds directly to someone who cared at Adobe but that would work only if someone did care.

    THIS ISSUE NEEDS TO BE FIXED ASAP AND NOT BY DOING A HALF ASS JOB LIKE LAST TIME.