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parichayak29705090
Known Participant
April 19, 2018
Answered

Executable format publishing not working in Captivate 9

  • April 19, 2018
  • 2 replies
  • 475 views

Hi Team,

When I am publishing the source file to executable file format using the below option:

The screen keeps on loading and doesn't show the content. Earlier it was working fine but now I am not able to resolve the issue. This is a priority work and needs to be resolved as soon as possible. The HTML/SWF format works fine. I also tried using other flash versions like 10.2 and 11. Kindly help me resolve this.

 

Thanks a lot in advance.

Parichaya

    This topic has been closed for replies.
    Correct answer RodWard

    Do you have LMS Quiz Reporting turned on when you publish this EXE?  That black spinning animation is usually the one used when the course is trying to make contact with an LMS SCORM API.  But an EXE file cannot communicate with an LMS.

    If you DO happen to still have Quiz > Reporting turned on, please deselect that option and try republishing to EXE again.

    2 replies

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    parichayak29705090Author
    Known Participant
    April 20, 2018

    Thanks a ton RodWard....You just saved my day ....Yes I had turned on the reporting to LMS feature as I had to publish in HTML/SWF format and then upload to LMS. But then I required the output in exe format and then the issue happened.

    Happy Learning and have a great weekend ahead.

    Parichaya

    RodWard
    Community Expert
    RodWardCommunity Expert
    Community Expert
    April 19, 2018

    An EXE file is a self-running SWF in its own player.  You have zipped the EXE (according to your screenshot).

    Are you just double-clicking the zip and expecting the EXE to run that way?

    If you extract the EXE from the zip, and then double-click to open it, does it run then?

    Have you checked into whether or not you may have an antivirus app on your system or restricted user permissions that could be blocking you from running an Executable file?

    P
    parichayak29705090Author
    Known Participant
    April 19, 2018

    Hi Rodward,

    Yes I have extracted the zipped file and ran the executable file. It opens but the thing is it goes on loading without displaying any content.

    I also published it by not checking the zipped file option. But then also the issue remains the same. Please find the screenshot below:

    RodWard
    Community Expert
    RodWardCommunity ExpertCorrect answer
    Community Expert
    April 20, 2018

    Do you have LMS Quiz Reporting turned on when you publish this EXE?  That black spinning animation is usually the one used when the course is trying to make contact with an LMS SCORM API.  But an EXE file cannot communicate with an LMS.

    If you DO happen to still have Quiz > Reporting turned on, please deselect that option and try republishing to EXE again.

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