Exit Course Not Working

Forum|Forum|2 years ago
September 21, 2023
4 replies
1369 views

Hey everyone,

I'm using the new 2023 Captivate and running into an issue where the 'Exit Course' button is not working.

I double checked in the backend that everything is set up correctly but when the course is published, you get to the end of the project and click the button nothing happens.

Has anyone run into this issue with the new Captivate and found a solution?

T

tonyettes38072582

Participant

Exit button not working for me either in LMS 365 after SCORM package uploaded.

J

jeymilxd

Known Participant

We were having the same issue in Captivate 12.0. Exit button works when previewed, but not in our LMS (Cornerstone OnDemand). All our courses are launched in a new tab from the LMS, and we thought that might be the issue. We ended up publishing to SCORM 1.2 and added a "Run JavaScript" trigger to the exit button: SCORM_CallLMSFinish()

This appears to be working now, although I'm curious if anyone sees any fault with this option or has a better solution. Thanks!

R

rebell337

Participant

Thanks for posting this JS hack! My colleague and I were banging our heads against the wall trying to figure out why we couldn't get our course to close and report back properly running inside a framset window. We use Rustici SCORM Cloud and Content Controller to dispatch content.

We tried the direct "exit course" action attached to a button - no luck! We tried the project end pref setting to "Close project" - no luck! Set a slide-level "On exit" action to "exit course" - Still no luck! 🙄 Adobe Cp REALLY needs to fix this bug! 🪲

M

mfogger987

Participant

Hi, was there any resolution to this. I have the same issue with moodle workplace.

Thanks

Lilybiri

Legend

This thread was not continued by the OP, I never got an answer to my questions.

Can you please start a new thread and explain more in detail what you mean exactly by 'same issue'? Please start by mentioning the exact version you are using. You find the full version number under Help, About Captivate (Wind) or Captivate, About Captivate. Even the new version already had multiple releases.

Lilybiri

Legend

Can you specify how you tested? Was the published course uploaded to a webserver or a LMS? Which browser was used?