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chachacha5
chachacha5
Participant
October 1, 2014
Question

expire project

  • October 1, 2014
  • 1 reply
  • 217 views

Hi,

This summer I did a project with adobe captivate 30 days evaluation. Now I buy it but my project had expire and I can't open it with my new adobe captivate.

How can I do,  to open it again ?

thank you,

Charlotte

    This topic has been closed for replies.

    1 reply

    AJIT_M
    AJIT_M
    Inspiring
    October 1, 2014

    Hi There,

    In order to recover your captivate project you have to download dcache.zip file by visting the link and see the install instructions  :- New utility for deleting Adobe Captivate project cache folders « Rapid eLearning | Adobe Captivate Blog

    Once you installed dcache then follow the instructions to recover your project given in the link :- Recovering the project « Rapid eLearning | Adobe Captivate Blog

    Please do not clear AdobeCaptivate Cache projects folder because if you delete the cache then chances were very less to recover your project.

    Regards,

    Ajit

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