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alainr36464836
Participant
September 11, 2020
Question

export closed captions fails in Captivate 2019

  • September 11, 2020
  • 1 reply
  • 184 views

When I export closed captions in Captivate 2019, it creates an empty document with only the title.

Any suggestions?

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    1 reply

    Lilybiri
    Legend
    September 11, 2020

    It may be due to incompatibility between the Word version and the Captivate version. That workflow always has been tricky. Sometimes it helps when you have Word open, and insist, sometimes you need to have Word closed.

    Can you export to XML?

    alainr36464836
    Participant
    September 11, 2020
    Yes I can export to XML, but not sure it exports the closed captions.
    Having word open or closed has no result.