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Participant
December 11, 2007
Question

Fade Transition - Ghost

  • December 11, 2007
  • 6 replies
  • 3217 views
Hi,

I'm having a problem which is just bugging me. I am using some fade transitions in my Captivate project. When I publish to Flash, sometimes I see what I can only describe as 'ghost slides' during a fade transition. When the slide fades in, there is a faded remnant of some other slide (usually one that is not adjacent to the one with the fade transition).

Is there any way to fix this or prevent it from happening? I do not see the issue when I select to preview the 'Next 5 Slides', but I do see it on a full preview and on a publish. It's happening quite often.

THANKS!
This topic has been closed for replies.

6 replies

Participating Frequently
April 5, 2016

Well, here it is April 2016 and Captivate 9.0.0.223 still has this problem. I now avoid using fade transitions on slides, as I never know when it is going to strike. The work-around described above does work, but not always. However, the point is that after nearly 9 years we shouldn't have to work around the issue. Clearly it isn't making into the Captivate team's issues backlog. How do we go about doing that? I have a list of other issues that also need attention before the next release.

Lilybiri
Legend
April 5, 2016

Off topic, but please install the patch. Present version is 9.0.1.320. You didn't even install the hot fix (to 9.0.0.230).

You can always log feature requests and bug reports, I do that all the time. Here is the link:

Feature Request/Bug Report Form

Participating Frequently
April 5, 2016

Thanks Lilybiri. No, hot fix 9.0.0.230 didn't install. For some reason the Captivate updater had been suppressed. I've changed the Suppressed setting in the AdobeUpdaterAdminPrefs.dat file and it has now updated to 320. I will see whether this fixes the ghosting issue.

Participant
September 20, 2011

I know this is an old topic but it looks like it was never answered. I searched for a solution for ages today because I was having the exact same problem. I'm using Captivate 5. I couldn't see a solution that had been posted anywhere, so I played around until I managed to discover a workaround that fixes it for me:

1) Duplicate the slide that has the fade transition.

2) Hide the first version of the slide, so you're left with the one that you have just created.

That's it! Works for me, and I hope it helps other people, too.

Participant
April 26, 2013

Thanks - That worked.  I just had the same problem in CS6 in 2013, six years later.

CatBandit
Inspiring
September 25, 2008
kidogo,

Try copying the slide with typing into your image editor, save it to a new name, then bring it back and merging it as a background. I suspect it is the typing object that is your problem. You should hide or delete the original typing slide to prevent it (the typing object) from continuing to cause problems. I am only guessing here, but I the "fade" transition is accomplished by slowing the frames-per-second progression, and I think it is possible the typing effect is reverberating with the fade (did that make sense?).

Larry
September 30, 2009

I am having this same problem, almost exactly a year later. Making a new project and copying all the slides didn't help. Inserting a blank slide after the "ghost" slide didn't help. Hiding the "ghost" slide just caused it to ghost another slide on the transition. Saving the project to a new filename (which did reduce the size of the project somehow) did not help. I will probably abandon the fading, unless I find a solution somewhere. Recapturing my slides is not worth the effort. 

Known Participant
September 25, 2008
It's been a while since anyone commented on the topic in this thread or the other similar thread:

Topic Title Having trouble with Fade Between slide transition
Topic Summary Seeing unwanted slides during transition.
Created On 07/06/2007 08:25:45 PM

I've experienced this ghosting issue in several projects, and I haven't been able to resolve it. Here are my details.

- Captivate 3.0.1 Build 589
- Project has 21 slides
- Fades are applied to the slide
- Ghosting only happens when the "offending" slides are part of the preview or published file
- My ghosting shows 3 slides which exist earlier in the project. Coincidentally or not, the 3 slides show the progression of 1 action: selecting an item from a drop-down list
- Ghosting occurs on all subsequent fades with the same 3 ghost images
- A fade occurs on a slide before reaching the 3 slides in the project that show up as ghosts. That fade looks perfect.
- All images were captured by Captivate in BMP format
- The "offending" slides have no added object. 1 does have typing that was recorded by Captivate.
- The fade slide does have a highlight box and some typing. Removing the highlight box or typing does not change the ghosting issue.

I hope these details can help determine what is causing this quirky behavior. I'm at a standstill with this project until I can exorcise these ghosts.

Thank you!!
Known Participant
September 25, 2008
Bad message - sorry
CatBandit
Inspiring
December 15, 2007
Hi Amy0521, and welcome to the Captivate User Community!

Are you talking about Fade transitions applied to objects on the slide(s), or to the slides themselves? Have you done the troubleshooting to know for sure the problem is with the fade, and not something else happening concurrently?

I believe the "Fade" transition was available on earlier versions (not positive though) so I would have to ask which version of Captivate you are using? If you are relatively certain the issue is producing ghosts of non-consecutive slides, I recommend you create a new (blank) project of the same size, then open the two in side-by-side instances of Captivate, and cut-and-paste the slides from the old into the new.

Let us know if this helps, and if not, please give us more specific information about 1) your version, 2) what object the fade is being applied to, 3) what other objects are on the slides in question, and 4) whether or not the problem resolves itself when the transition is taken off. And any other information you can offer that might be helpful, too. Thanks!!
.
Amy0521Author
Participant
December 19, 2007
Hi Larry,

Thanks for the reply.

I've done some troubleshooting and am able to work around the problem (but it requires rebuilding parts of my project). I'm still interested to see if there is any other information about this problem as it is happening to me quite frequently.

1. I'm using Adobe Captivate Version 3.0.0 Build 580
2. The fade transition is being applied to the slide
3. The slide I'm testing with is very basic - it has a background and one caption object. There doesn't seem to be anything unusual about it.
4. The problem does not occur when the transition is taken off. The problem doesn't occur when the slide that appears as the 'ghost' in the background of a fade is removed from the project. What's weird is that this ghost slide will appear in every fade transition after the first occurance for the rest of the project. The only way to get rid of it seems to be to delete the slide and recreate it. I tried copying the slide to a different project and the issue doesn't occur. I tried deleting the slide in the original project and then pasting it back in and the problem does occur in that project. This problem is happening in a few projects (but not every project) that I've created in Captivate 3.0.

Thanks for any insight. I'd really appreciate it.