Fail to publish error

Forum|Forum|4 years ago
August 17, 2021
1 reply
1086 views

I am trying to publish a captivate module on Adobe Captivate 2019 as a HTML5 but I am getting the following error message 'Could Not Copy Folder to C:\Users\jess.hagerty\OneDrive-NHS\ePMA036Therapeutic Drug Monitoring \assets'.

It is a software simulation module which my colleague orignally recorded on his MAC laptop and I working on it on a PC. Would this have a bearing on it?

Thank you,

jessica

This topic has been closed for replies.

Lilybiri

Legend

Do not use OneDrive, which is cloud-based. Try to publish to a folder on yur system. Normally Mac and PC projects are compatible. It may also be necessary to launch Captivate with 'Run as Administrator' setup.

J

jessicah79690902Author

Known Participant

Hello Lilybiri, I don't usually publish to my OneDrive unless I am having trouble publishing to the Shared drive and then I will publish to my OneDrive as that usually resolves the problem but in this example I am getting the error message whereever I try to publish the file.

RodWard

Community Expert

Make sure you do not have the HTML5 content published to that folder still open in any web browser. If you do have it still open in the browser, that will sometimes mean Captivate refuses to publish to the same folder location because another app (the browser) is accessing the files.

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