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Participant
February 27, 2009
Question

Failure capture stays on next screen

  • February 27, 2009
  • 2 replies
  • 327 views
I'm building an interactive software quiz. If the user fails to enter the correct data into a text entry box a failed caption is displayed for a few seconds "sorry, try again."

After the third attempt, if the user still gets it wrong, the program is supposed to jump to a kick-out page that tells the user that they failed the quiz and need to re-take the lesson.

The problem is, on the third attempt, the user jumps to the kick-out page but the failure caption is still displayed on this kick-out page until the time runs out on it (2-3 secs).

The client wants the caption to stay on the preceeding page and not show up on the kickout page, even for a second.

Is this a bug or can I do something different to make it work properly?

Thanks
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    2 replies

    Inspiring
    February 28, 2009
    The most likely scenario here is that the option to 'Pause for Success/Failure Captions' check box has not been checked.

    Tim
    Participating Frequently
    February 28, 2009
    Hi UHCIT,

    Just a quick question. Are you using Captivate 3 or Captivate 4?

    Regards,
    Mukul