Failure Feedback not Showing

Forum|Forum|10 years ago
August 12, 2015
1 reply
595 views

Hi all,

I'm having a problem with a Failure feedback caption not displaying and I can't figure out what's causing it.

I have two image buttons; Yes and No as shown in the image below. The correct answer is Yes, which shows the green Success feedback caption below. However, if the user selects no the Failure feedback caption doesn't show.

I've got the button on Success action set to No Action for both buttons, but the options checked to show the Success/Failure messages as shown below.

I tried bringing the buttons to the top of the timeline but that didn't work. I'm sure that this is just something very simple causing this.

Any help would be much appreciated.

Ross

This topic has been closed for replies.

RodWard

Community Expert

You have the buttons set for Infinite Attempts. Set to 1 attempt and then you'll see failure feedback captions.

R

rossp61473812Author

Known Participant

Thanks Rod, just tried setting the buttons to 1 attempt but I get the same results - Success feedback shows, Failure feedback doesn't.

RodWard

Community Expert

I think your design logic is flawed.

When your NO button is clicked it would have shown a Success caption but you had that caption turned off. If you want a 'failure' caption to show when the No button is clicked, turn on its Success caption and change its appearance to look like a Failure caption.

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