Fatal Error Adobe Captivate with Spell Check

Forum|Forum|1 year ago
April 17, 2024
1 reply
716 views

Anyone else getting a fatal error any time you run a spell check in Adobe Captivate? I had been using Captivate 2019 and experienced the error. Then I had Captivate Classic installed on my device this week and hoped the error would stop, but it still happens. Any ideas?

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Lilybiri

Brainiac

The most recent version labeled Captivate Classic is rather buggy. I rarely use spell check, just double-checked on both 11.5.5.553 and 11.8.2 and no issues here. That means something is wrong in your system. Can you try to clean the Preferences?

M

michellew13976842Author

Participating Frequently

I'm going to have to agree that it seems buggy. It also takes forever to open in comparison to 2019. Of course, the install took the 2019 version off, so I'll have to check with my IT dept. to see if I can get it back. I had cleared my cache the other day to see if that would improve it (no luck) and while trying to go through my preferences just now I got another fun error message.

My 2019 version was 11.8.0.586, so not the same as you. I'll go with don't upgrade to that version!

Lilybiri

Brainiac

All versions of 11.8 have been buggy compared with 11.5.5 which was very stable. BTW this is the third main release under the common name CP2019, after 11.0 and 11.5.

You need admin rights to clean the Preferences. Find the subfolder 'utils' under the installation folder, and run 'CleanPreferences...' appropriate for your OS while Captivate is closed. Worth to try.

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