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josephtwilliams
Participating Frequently
September 21, 2016
Answered

fatal error when accessing preferences, advanced actions, preview project and other functions.

  • September 21, 2016
  • 2 replies
  • 185 views

I am getting a fatal error when accessing preferences, advanced actions, preview project and other functions. I reinstalled, reimaged my machine under different scenarios and can not get this issue resolved I am using version 9.0.1.320 is there a fix or solution to this problem.  thanks

This topic has been closed for replies.
Correct answer RodWard

Try upgrading your Cp version to 9.0.2

2 replies

Lilybiri
Legend
September 23, 2016

If you are on a Win system, do you run Captivate as Administrator? That is not the same as having Administrator rights.

RodWard
Community Expert
RodWardCommunity ExpertCorrect answer
Community Expert
September 21, 2016

Try upgrading your Cp version to 9.0.2