Skip to main content
M
michaell
Participating Frequently
September 10, 2006
Question

Files on FTP site won't load

  • September 10, 2006
  • 2 replies
  • 596 views
My goal is to link together a course, a quiz for the course, and a course survey that are all going to be hosted on a password-protected FTP site. My first attempt to do this was by going into movie preferences and pointing movie 1 to movie 2 and so on. This works locally and it works if I put all files in the root of the FTP site, but if I put the files in a subfolder (making the appropriate path changes in the movie and republishing them), movie 1 ends and doesn't load movie 2. Using sub-folders is neccessary to avoide confusing learners who will be accessing the FTP site.

I also tried using the Captivate Player and as with the other method, it works locally. Regardless of where on the FTP site I put the files, none of the movies load.

It seems to me that this is a problem that I'll have to take up with my Network Admin, but it's Sunday and I was hoping that one of you had an insight that could help me fix the problem today.

Michael
    This topic has been closed for replies.

    2 replies

    CatBandit
    CatBandit
    Inspiring
    September 11, 2006
    I don't use the email notification method because (as you have found) it can be notoriously fickle. It depends entirely on what the end-user (student viewer) has set up as his/her default email program.

    You might check the settings in Quiz Manager to see if the setup is correct - and complete - with a valid target email address.

    Have a nice day - and please accept my apologies for not being able to offer more specific help with the email problem. Perhaps someone else can . . .
    .
    M
    michaellAuthor
    Participating Frequently
    September 11, 2006
    No need to apologize Larry. You were very helpful.

    I see what you mean about the email notification option. I'm hoping the problems with it nudge my manager in the direction of getting some sort of LMS.

    Michael
    CatBandit
    CatBandit
    Inspiring
    September 10, 2006
    Sorry, Michael, but I "don't get it". You say ...
    quote:
    Using sub-folders is neccessary to avoide confusing learners who will be accessing the FTP site.
    ...and my mind goes TILT.

    Maybe my confusion has to do with your use of the term "FTP". You don't open-and-view" files from a FTP site, you can only view-and-download them using FTP (File Transfer Protocol). So I guess I just don't see why a folder/sub-folder structure is necessary at all . . . I must be missing something important in how you intend to operate your project(s). Can you clarify for me?
    .
    M
    michaellAuthor
    Participating Frequently
    September 11, 2006
    Sorry about being inarticulate Larry. I've had some long and stressful days lately because of this project. I'll try to clarify.

    Resellers of our software are going to be given a username and password to an FTP site where three captivate movies (exe files) are currently stored. Of course you're correct in saying they download these movies and run them on their machines.

    What I'd like to do is publish the movies as SWF files, store them on the FTP site, and link them together with the Captivate Player. Now that you've got me thinking about how all of this has to work, I remember my Net Admin saying something about modifying an HTML file so that people logging in to the FTP site won't see any files at all. They will just choose from a menu and the movies will run. So I guess that answers my question about people seeing all of the files.

    Being inexperienced as I am and also not having access to my Net Admin this weekend, my testing this weekend has left me confused. Here is what I've done:

    1. I published a movie to the FTP site as an SWF file, and when I ran the HTML file for the movie, the movie ran. I then published two movies to the site as SWF files that are linked together (the first one linked to the second one in the movie preferences), then I ran movie A. It ran and and then movie B started.
    2. I created a sub-folder in the FTP site and placed the linked SWF files there. Movie A runs, but movie B doesn't run when movie A ends.
    3. I published three movies to the root of the FTP site as SWF files. I also uploaded the Captivate Player files to the site. I modified the Player XML file so that the 3 SWF files are being used. When I load the player, the menu shows the three movies, but none of them will load.

    The more I think and write about this, the more obvious it is to me that I should sit down with my Net Admin and explain what I want to do. Still though, any insights you can offer will be appreciated.

    Michael

    CatBandit
    CatBandit
    Inspiring
    September 11, 2006
    Don't apologize, Michael, we've all been "stressed out". You said . . .
    quote:
    1. I published a movie to the FTP site as an SWF file, and when I ran the HTML file for the movie, the movie ran. I then published two movies to the site as SWF files that are linked together (the first one linked to the second one in the movie preferences), then I ran movie A. It ran and and then movie B started.
    Good. Step 1 mission accomplished!

    You said . . .
    quote:
    2. I created a sub-folder in the FTP site and placed the linked SWF files there. Movie A runs, but movie B doesn't run when movie A ends.
    Taking you at your word, you placed only the SWF file in the sub-folder, so the link was broken - thus, the 2nd movie couldn't run.

    You said . . .
    quote:
    3. I published three movies to the root of the FTP site as SWF files. I also uploaded the Captivate Player files to the site. I modified the Player XML file so that the 3 SWF files are being used. When I load the player, the menu shows the three movies, but none of them will load.
    Check the other Captivate Player files. Sounds like something got left out when you either 1) configured Captivate Player, or 2) uploaded the Captivate Player support files. From what you said here, it sounds like it is Captivate Player that isn't running, not the movies in the XML. You might double-check to see if you are opening the "Index.HTML". Matter of fact, you might even want to change the name of Index.HTML and link to the new name . . . it won't fix this problem, but after you get it fixed, you might find that renaming Index.HTML will eliminate some confusion. Just a thought.

    Overall Michael, it sounds to me like you are really tired and expecting too much of yourself in that state. Take a fresh look at it after getting some rest and a new perspective. Just another thought, but this one is even better than the first.
    .
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices