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Participant
July 22, 2019
Question

Finalizing Video takes forever

  • July 22, 2019
  • 1 reply
  • 170 views

I have brand new very powerful iMac (40G memory, 2 TB Fusion drive). I downloaded and installed Captivate today and tried a 2-3 second test video. It is just hung there saying finalizing video. Did another test with proper video demo project but with same thing. I like the features of the app but doesn't seem to work.

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    1 reply

    Participant
    July 22, 2019

    I tried restarting my computer and re-recording a clip of about 3 minutes. It got recorded successfully and the video finalization process was finished in few seconds. I guess restarting was the thing. Just letting you all know in case if it hits you.