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Participant
November 10, 2017
Question

Finding license information

  • November 10, 2017
  • 1 reply
  • 283 views

I am running Captivate 9 purchased for me by our IT department through a corporate buying plan.  I can't seem to find out anything about the licensing info - a colleague just his go offline 6 months to the day he activated and we understood we had bought the software, and we were not on a subscription plan.  My colleague activated before I did and I am worried that my copy will lock up as well.  The Help pages say to go to the support portal but when I do, and login with my account, there is nothing in there about my copy of Captivate 9 or anything about the license.   Any ideas?   

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1 reply

Adobe Employee
November 28, 2017

Hello,

 

Please check the PM, I have sent you to your inbox.

 

Regards,

Deep Raushan Roy

Adobe Support