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Diana Lezette
Inspiring
September 16, 2016
Answered

Firewall exception for Captivate 9 news

  • September 16, 2016
  • 1 reply
  • 1314 views

Whenever I launch Captivate 9 my system wants a firewall exception for captivatenews. The only way this stops is by turning off the firewall, but the firewall must be on for me to work remotely. FYI, I am not a sys admin, my organization has an IT company. So, far IT has not been able to resolve. I did see that Captivate 8 had this bug. Is there a solution so that I do not have to wait to cancel the warning? Will I still have full functionality if I just cancel the Exception notice? Thank you. Diana 

    This topic has been closed for replies.
    Correct answer zeeshan hussain

    Hi Diana,

     

    Kindly go to your installed folder setup and look for AdobeCaptivate.ini file.

    Cope and paste this on your desktop. Edit this file and set UseEdgeInspect = 0 intead of 1, save it and paste it back in the Captivate installed location.

    Regards,

    Zeeshan

    1 reply

    zeeshan hussain
    Adobe Employee
    zeeshan hussainCorrect answer
    Adobe Employee
    September 22, 2016

    Hi Diana,

     

    Kindly go to your installed folder setup and look for AdobeCaptivate.ini file.

    Cope and paste this on your desktop. Edit this file and set UseEdgeInspect = 0 intead of 1, save it and paste it back in the Captivate installed location.

    Regards,

    Zeeshan

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