Question
First 2 text captions out of sync with video
I'm new to Captivate, so apologies if this is an obvious
question.
I created a project that consists entirely of full motion recordings of a web application. There is no sound. To each slide, I added a number of text captions. At the beginning of the project, I added a simple intro screen.
Played locally, everything appears when it ought to. As soon as I put it on a web server and run it in a browser, the text captions begin slightly out of sync. The first text caption should appear when the first animation starts, but it doesn't. The animation begins (slowly), and then the caption appears after a few seconds. Second caption is also late and out of sync After a few more seconds, the captions appear at the right point and everything is in sync. I've tried it on a number of machines using different browsers, but the result is always about the same. It seems as if whatever file stores the captions doesn't download fast enough to be available before the first video begins. Any suggestions?
With thanks, Jason
I created a project that consists entirely of full motion recordings of a web application. There is no sound. To each slide, I added a number of text captions. At the beginning of the project, I added a simple intro screen.
Played locally, everything appears when it ought to. As soon as I put it on a web server and run it in a browser, the text captions begin slightly out of sync. The first text caption should appear when the first animation starts, but it doesn't. The animation begins (slowly), and then the caption appears after a few seconds. Second caption is also late and out of sync After a few more seconds, the captions appear at the right point and everything is in sync. I've tried it on a number of machines using different browsers, but the result is always about the same. It seems as if whatever file stores the captions doesn't download fast enough to be available before the first video begins. Any suggestions?
With thanks, Jason
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