Skip to main content
W
Whimsical_problem15D5
Known Participant
January 9, 2014
Question

Flash object not updating (Captivate 6)

  • January 9, 2014
  • 2 replies
  • 531 views

I'm using a flash object on one of my slides. This is a help file. The file was created in Captivate, published, and then I'm putting the flash object onto a slide. When this slide is referenced, the flash file plays. It's a few static screens with forward and back buttons. The issue is that on one of the screens, the wrong text was inserted. I fixed the text, re-published, deleted the flash object from the slide, and put the new one there instead. But when I run the project, it still shows the old version, with the wrong text. I'm not sure why this is. The source file was changed and updated. I've tried restarting the computer in case it's being help in memory, but still, it keeps showing the old version with the wrong text.

This topic has been closed for replies.

2 replies

W
Whimsical_problem15D5Author
Known Participant
January 10, 2014

This was still not working, but I believe I have finally figured this out. Maybe this will help someone who has the same issue. You have to clear unused items from the library after you delete the item, and then bring in the new one. I think that it's odd that it uses the old one if you don't clear the library first, maybe it's a bug, but oh well.

W
Whimsical_problem15D5Author
Known Participant
January 9, 2014

I tried the file on another computer, and it still shows the old version. But when I open the source file, there is nothing to fix, as I already updated the text and republished it. I'm using the new .swf file from the published project. I'm not sure what to try next.

W
Whimsical_problem15D5Author
Known Participant
January 9, 2014

I tried adding a random button to the file, publishing, and using it again. This time, the button didn't show up, but the text updated. So I deleted it and tried the original file again. Still showing incorrect text. I opened the file, added a button, saved it, deleted the button, republished, reinserted the flash file, and now it works. So maybe there have to be changes saved for the file to update? Not really sure how it worked, just glad that it did.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices