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A
Anonymous
October 3, 2012
Question

FLV videos not playing correctly in Captivate 6

  • October 3, 2012
  • 1 reply
  • 1228 views

I am running into an issue where my FLV video is not playing correctly when my Captivate project is exported out and saved to the web. The FLV video is about 20 mins long (~100 MB) and it is being streamed from Kaltura. The FLV video is inputted into the Captivate project as a multi-slide synchronized video across 27 slides. The slides themselves are imported from Powerpoint. The problem that we are running into is that the Captivate project and the FLV video play correctly when viewed with decent bandwidth, but they do not appear to play correctly for users with slower bandwidth. However, if a user views the videos independently of Captivate, they can view the videos correctly, even at slower bandwidth. I have tried hosting the Captivate files on several different webservers, including an LMS. But the issue continues and I'm searching for any type of answers that might help.

Thanks for reading and any help you can provide would be greatly appreciated.

Nathan

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1 reply

Anjaneai_Srivastava
Adobe Employee
Anjaneai_Srivastava
Adobe Employee
October 3, 2012

Hi Nathan,

Please try and host your videos to  your Webserver as you say, it works for low bandwidth as well., then can you try and use the Event Video option, put the URL from the hosted location and insert the video.

Now, publish the project and host the complete project the way you had set up early.

Verify if the videos work fine with this set up?

Thanks,

Anjaneai

A
Anonymous
October 3, 2012

Anjaneai,

Thank you for your response. The problem with Event Video option is that then the video is operating independently from the Captivate file. So when you pause the Captivate file, the video file continues to play. Or am I mistaken on this?

Thanks,

Nathan

Anjaneai_Srivastava
Adobe Employee
Anjaneai_Srivastava
Adobe Employee
October 3, 2012

Nathan,

Your welcome, if that is the case, then can you try and insert the MultiSlide Video, you can insert the streaming video URL.

You can add the server to you computer as network Drive and then browser to that location, once you do that, the options to add the Video as Streaming can be chose and your Vidoe would remain insync with main playbar, users can play and pause content that way.

See if this can be implemented at your end.

Thanks,

Anjaneai

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