Skip to main content
Inspiring
November 27, 2009
Answered

Font issues when in preview or publishing project (Captivate 4)

  • November 27, 2009
  • 1 reply
  • 4568 views

I am continuing to experience problems with fonts in my projects.

As a standard, I am only using Verdana 11 pt and 10 pt in my slides. This standard/consistancy is quite evident when I am viewing the slides in edit view. However, when I preview or publish the project, the text from slide to slide is not consistant.

It appears as through some slides display Vendana slightly squished... it is clearly Vendana just reduced in height. I have tried various options, such as setting the quality mode and so far,nothing has helped.

Please see the attachment, which should better illustrate what I am describing. Each of the five 100% cropped screen captures are from separate slides and I have combined them into one jpg.

Any ideas?

This topic has been closed for replies.
Correct answer Captiv8r

Hello Rick,

This may all be true but if you see my earlier posting where I attached an example, this is not simply a anti-aliasing issue (I did try turning this on/off with no change in this respect). The actual font is a different size (like the font was shrunk - vertically).

Also, as I explained, I found that it is specifically related to which text caption is used, namely the transparent one. This is just really weird and I wonder if it is repeatable on other computers (besides my two).


Hi Shawn

That's strange. I say that because to my knowledge, the anti-aliasing ONLY applies to transparent captions. All other captions are not anti-aliased.

Out of curiosity, when you tested, did you try each way? With the setting enabled as well as disabled? I do suppose it's possible that a bug exists whereby the global setting could be ignored. If so, it would be the first I've heard of it. (not that I come remotely close to being the "end all" knower of Captivate trivia - LOL)

Cheers... Rick

Helpful and Handy Links

Captivate Wish Form/Bug Reporting Form

Adobe Certified Captivate Training

SorcerStone Blog

Captivate eBooks

1 reply

Captiv8r
Legend
November 27, 2009

Hi Shawn

Out of curiosity, I know you are displaying Captivate demos inside of other Captivate demos. So a thought occurs here that perhaps where you are seeing the "squished" fonts, are they perhaps the result of one of the inserted demos being slightly resized to fit within the surrounding Captivate?

Cheers... Rick

Helpful and Handy Links

Captivate Wish Form/Bug Reporting Form

Adobe Certified Captivate Training

SorcerStone Blog

Captivate eBooks

Inspiring
November 28, 2009

Greetings Rick, thanks for your reply!

I should clarify that all the text is within the main project and placed within an ordinary "Text Caption"

Additionally, I have removed the text and ensured that there are no high-bit ascii characters and re-pasted into the Text Caption. I have also created a new Text Caption with clean text. It still looks the same!

More twists:

- If I copy a 'good' text caption to a slide where there is a 'bad' text capture. The 'good' text caption renders correctly in preview.

- If I copy the 'bad' text caption to a slide where there is 'good' text, the 'bad' text still renders incorrectly. This makes it appear that the problem is specific to the Text Caption.


- If I paste/merge the 'bad' text caption text into a 'good' text caption, the 'bad' text caption renders correctly. However, if I delete all the original 'good' text, the other text suddenly renders 'bad' again. It is as if there is something 'bad' in the text. I have even copy/pasted from Notepad (b/c it strips all junk from text).

- Finally, I opened a text caption on a slide with 'bad' text AND on a slide with 'good' text. In both cases, the brand new text caption with the simple words "Test" in bold...line... "Test" in normal Verdana 11... rendered in preview as bad (bold cases).

I tried a number of other tests and came to the conclusion that .... oh I don't know! This is nuts!

Seriously, it seems that text captions no longer render correctly. I guess that is my conclusion. Yes, I did try other fonts with the same result. Yes, I tested this on multiple computers and multiple browsers.

I hope this makes sense.

Lilybiri
Legend
November 28, 2009

Hello Shawn,

Although I'm not at all a specialist, I think there can be several causes, as well due to the publishing settings and to the settings of the monitors used when viewing the CP-movie. What were the settings of the SWF size and Quality? Since there is always compression when going to the published SWF-format, the settings there are, IMHO, also determining the quality of the fonts. Verdana is a True Type font, did you ever try a ATM-font to see if there is a quality difference? What are the anti-alias settings? Are the monitors using Cleartype to enhance the quality of small fonts on screen display? You mention a font size of 11pt, but 11pt if choosing a total resolution of 640x480 is OK, but if used in 1280x1024 it results in small letters.

This is a really interesting subject, did not find very much about it in this forum. I've a very busy week ahead in college, but would like to explore this subject a little bit more. Could we try some different settings?

Lilybiri