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daniel_b56
Participant
March 26, 2016
Question

For some reason the html markup is showing in scrolling text box

  • March 26, 2016
  • 2 replies
  • 193 views

The strange thing is that it only seems to happen after the first time viewing a screen. In other words, the first time I view a screen it looks great, but if I return to the screen with the scrolling text box Learning Interaction, the markup suddenly appears. I am using Captivate 9. Please help!

UPDATE:

I figured out that the problem is with the new Microsoft Edge browser. The issue only happens in Edge. FYI.

This topic has been closed for replies.

2 replies

mohanadas
Adobe Employee
Adobe Employee
March 28, 2016

Hi,

Can you post a screenshot to Illustrate your problem? I was unable to see the issue on my end

Thanks,

Mohana

Lilybiri
Legend
March 26, 2016

Edge browser is not fully supported, which version of CP do you use?

RodWard
Community Expert
Community Expert
March 28, 2016

You may have included some punctuation marks in your text content inserted into the interaction that has thrown the HTML5 code into a tizzy and now you are seeing code where you should not.

Check your text at around the point where the code starts appearing.  Look for any punctuation characters that could potentially be causing the issue.  These could include chevrons, hashes, apostrophes etc.