Free eLearning Assets not Appearing in My Assets
I'm hoping someone has a fix for this. Recently a number of IDs on my team started reaching out to me for support with characters downloaded from Free eLearning Assets not showing up in Captivate in My Assets. I tested mine and everything was working fine . . . for the first couple downloads. Then I started experiencing the same issue everyone else was.
Knowing where the images save to, I went to My Documents > Adobe > eLearning Assets > Assets > Assets > Images > High and there were all the images I had downloaded. Only problem is it appears all but the image of Angela (which appears to be preloaded with Captivate install) are corrupt. The image will not generate a thumbnail or open in Photoshop or Fireworks. The IDs with the same issue are having the same issue with the images appearing corrupt. I tried the images in the Low folder with the same result.
Is anyone else encountering this? Is there a fix?