Free upgrade

How soon after a purchase is a free upgrade to a new version available? About 3 months ago we purchased 4 copies of Captivate 5.5.

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Adobe Employee

Hello,

Welcome to Adobe Forums,

When did you purchased 4 Copies of Adobe Captivate 5.5 (Exact Date and Order Number) ?

I will check and let you know, whether you are eligible for a free upgrade or not.

Thanks,

Vikram

Anonymous

Hello,

Our budget department issued a purchase order on 04/19/2012 (purchase order BWC01-0000010006.

Thanks, Mike

Adobe Employee

Hello,

I apologize, you are not eligible for a free upgrade of Captivate 6.0

Thanks,

Vikram

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