Frustration Aplenty!

I too am having problems with getting answers to compatibility issues with Vista and RealTek soundcards. I contacted Adobe technical support and waited for a full week only to have them respond with a brief blurb that said it wasnt a technical problem and that I should contact customer service. I tried several times and after getting put on "terminal hold" for the umpteenth time, I finally gave up. I love Captivate, and though Camtasia is similar, it comes nowhere near the quality and versatility of Captivate. I personally am working on designing online classes, via a Federal grant, and my XP equipped died 5 days before my Spring deadline. I had no choice but to quickly get another computer, and Vista was my only alternative for operating systems. The stressful situation was compounded by waiting for an answer from Adobe only to receive an "its not our problem" response. Fortunately, I was able to borrow a friend's laptop with XP, and complete my courses in time to meet my deadline. However, I still have another 4 courses to complete during this next school year. I realize that I am just one little fish in a big ocean, but since I am a pilot user for Captivate at my college (they WERE considering buying a a user license to cover the entire college), you would think that Adobe would be a little more compassionate when dealing with their users than to basically say "its not our problem" in technical support. I find it hard to believe that Adobe doesnt have at least some recommendation for consumers who have been loyal Adobe users for years.