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Participant
February 14, 2024
Answered

Full screen resolution video capture on a mac retina display

  • February 14, 2024
  • 1 reply
  • 758 views

Hi there, I'm trying to create a full screen video demo on a macBook with retina display. The screen has a resolution 3072 x 1920, but the video size I get from Captivate when selecting 'full screen capture'  is 1792 x 1120. Does anyone know of a way to record at full resolution?
With thanks,  Julian

    This topic has been closed for replies.
    Correct answer Lilybiri

    Hi Julian, welcome to the forum.

    I am sorry but I am a Win user and not comfortable with Mac terminology. Capture is done 1 on 1 pixel. In Windows that is done by configuring the display resolution to 100%. Something similar should be checked out on your Macbook. If you don't use a huge external monitor I doubt that will be the case.

     

    I learned from you this Mac term ''device pixel ratio''. You need to check that.

    1 reply

    Lilybiri
    LilybiriCorrect answer
    Legend
    February 14, 2024

    Hi Julian, welcome to the forum.

    I am sorry but I am a Win user and not comfortable with Mac terminology. Capture is done 1 on 1 pixel. In Windows that is done by configuring the display resolution to 100%. Something similar should be checked out on your Macbook. If you don't use a huge external monitor I doubt that will be the case.

     

    I learned from you this Mac term ''device pixel ratio''. You need to check that.

    Participant
    February 14, 2024

    Thank you Lilybiri, much appreciated!

    Lilybiri
    Legend
    February 14, 2024

    Do you use an external monitor? Could you find what to change for the display?