Getting a pop up message saying ' Failed to add file to zip2 compressed_data/d (didnt create a zip!)

Forum|Forum|12 years ago
February 26, 2014
3 replies
1464 views

Getting a pop up error message saying ' Failed to add file to zip 2 compressed_data/data-667626037034.cpd Unknown exception The save zip file might get corrupted you should try creating the zip again" but it won't let me click either cancel or retry. The course also has a pop up showing the file saving at 50 % but seems to be frozen. I could send a screen shot, but I can't find this option either on this page.

Could it be related to not saving (or recording) an audio file properly? It seems to happen to my courses containing audio files.

Please help! This problem keeps happening and is affecting my deliverables Thank you...

This topic has been closed for replies.

victorm57580557

Participant

I'm having the same set of errors. I get the error when I Save the file, not publish it to any specific output. Now when I try re-opening the file, I get the following error. Is there a fix for this?

Lilybiri

Legend

Please, start a new thread. This one dates from 2014. Specify the exact version you are using. The full version number can be found under Help, About Captivate.

A

ant.man

Participant

Is there a solution for this? I am having the same problem with a project that contains audio. I am on the latest Captivate version. I am not able to save my current file and the saving bar is frozen at 50% while compressing file and will not go away either.