Getting in-person help from Adobe with proof of active license

Forum|Forum|4 years ago
June 1, 2021
3 replies
305 views

I understood from a colleague that as long as we could prove we have an active license, we could receive free in-person help with Captivate. Does anyone know if this is true?

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AJIT_M

Inspiring

Hi,

I have sent you a private message and provided the information. I hope that will address your query and incase you have any further questions, then please contact us and we would be happy to assist you further.

Regards,

Ajit

Paul Wilson CTDP

Community Expert

Try sending an email to captivatehelp@adobe.com explaining your issue.

Paul Wilson, CTDP

Lilybiri

Legend

This is mainly a user forum. I can just tell you that Adobe support is limited to the two most recent version of Captivate, not to older versions. For the rest, will try to find an Adobe staff member to answer your question.

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