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A
Anonymous
September 11, 2013
Question

Ghost images

  • September 11, 2013
  • 1 reply
  • 671 views

I am working in Captivate 6.  Sometimes when I preview my work I see images from previous slides on the next slide.  Usually I can close the project, re-open it and the problem goes away.  How do I keep this from happening in the first place.  I'm afraid the viewers will see it when it gets published.

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1 reply

S
Sreekanth_S
Legend
September 11, 2013

Change the slide quality (in the Properties panel) from Low (8-bit) to Optimized and check.

Sreekanth

A
Anonymous
September 12, 2013

I tried that and it worked while the presentation was open but when I closed the presentation and re-opened it the same problem occured.  Does this problem have anything to do with the timing length of the previous slide?

S
Sreekanth_S
Legend
September 12, 2013

When the problem occurs again, is the slide quality on the individual slide still showing "Optimized" or did it revert to Low (8-bit) by any chance? (It is very unlikely that it will change though)

If it is happening after publishing, you can try by changing the publsihed swf quality settings in Edit > Preferences > Project > SWF Size and Quality. Deselect Retain Slide Quality Settings check box and ensure that the drop down list shows High (24 bit).

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