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ForgiveMyIntroduction
Participant
February 23, 2017
Answered

Glossary Not Appearing Captivate 9

  • February 23, 2017
  • 1 reply
  • 1356 views

Gooooooood Day to you all! 

I am having quite the issue with my Captivate Glossary. I am starting to believe that my current project file is corrupted, but without rushing to conclusion I figured I would ask first. 

To give you a bit of what I have done: 

I have published the course as HTML and as a SWF. 

I have an advanced action to control the showing/hiding of the glossary, that has been modified and tested to show/hide the resources pop up. 

I have deleted, to reset, the wdgt located :

C:\Users\Public\Documents\Adobe\eLearning Assets\Interactions_9_0

Is there an error log I can check or a way to find out what's stopping the Glossary wdgt from working ? or do you have advice as to how I may fix this issue?

 

** Update, It previews but does not publish 

This topic has been closed for replies.
Correct answer RodWard

If you're trying to play this from your local system drive, upload your published output to a web server and take a look at it from there.

1 reply

RodWard
Community Expert
RodWardCommunity Expert
Community Expert
February 24, 2017

The usual reason Glossary widjets fail to appear is that you have inadvertently included some forbidden punctuation characters in either the Glossary Terms or Definitions.

Go back over your Glossary text and make sure there are no parentheses in the term label fields (you can only use them in the definition text), and make sure there are no chevrons < >, hash # characters, or ampersands &.

If you filled the Glossary from an XML file that you edited directly, then check this file through very carefully to make sure you haven't accidentally broken the tagging structure by deleting or adding a chevron somewhere.

See if that helps.

F
ForgiveMyIntroductionAuthor
Participant
February 24, 2017

I thought so too, so I decided to publish the widget as is (no changes) . It previews but does not publish. suggestions? 

RodWard
Community Expert
RodWardCommunity ExpertCorrect answer
Community Expert
February 24, 2017

If you're trying to play this from your local system drive, upload your published output to a web server and take a look at it from there.

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