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isama68
isama68
Participant
March 18, 2016
Question

Glossary widget and Firefox issue

  • March 18, 2016
  • 2 replies
  • 213 views

I just published a Cp 8 project into an LMS that contains the Glossary widget. The glossary appears on all browsers except Firefox vs. 44.0.2 Did anyone had semilar issue and what is the fix?

This topic has been closed for replies.

2 replies

mohanadas
Adobe Employee
mohanadas
Adobe Employee
March 21, 2016

May I know your exact Captivate version number, which LMS you are using, and also if your issue can be seen with SCORM cloud as well?

Can you also try and make sure you'rw widget is up to date? To ensure this, you can:

1. Make sure you are connected to the internet and Close Captivate

2. Delete the Interactions_8 folder e.g. [ C:\Users\Public\Documents\Adobe\eLearning Assets\Interactions_8_0 ] (for Windows)

3. Relaunch Captivate and re-insert the Interaction

Thanks,

Mohana

Lilybiri
Lilybiri
Legend
March 18, 2016

Firefox was not on the list with supported browsers, not sure that is the reason however.

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