Participating Frequently

Answered

Go to Slide Last Visited Not Working

Forum|Forum|6 years ago
December 20, 2019
3 replies
1907 views

I have a main slide with links out to different slides. After they are done on the one of the slides they are to return automatically to the main slide to pick a new one.

Setup:

Main slide (4 click boxes out to to different slides)

Slide A

Slide B

Slide C

Slide D

Slides A-D for on exit I selected Go to slide last visited. That should be the Main slide for each of them.

It works the first time, Click to go to Slide C, it plays and auto returns to Main slide. But the next click, say Slide B, with continue playing to Slide C and then Slide D, without returning to Main Slide.

To be clear, I have tried to use Jump to slide (and target the Main slide as well).

Editing

This topic has been closed for replies.

Correct answer RodWard

You DO NOT need to change the audio file from WAV to MP3 (Captivate always publishes out the audio to MP3 for HTML5 anyway) and you DO NOT need to delete the audio file. Adobe's support people do not build elearning courses for a living and do not therefore have all the answers. They work off scripts.

All you have to do to resolve this issue is just to make sure there is at least a 1/10th second gap between each end of the audio files on each slide. DO NOT put the audio hard up aganst the beginning or the end of the slide timeline.

I downloaded your CPTX and made this change and it worked fine for me without any other changes when I published to HTML5 and played it from a localhost server.

Try it and see if that works for you. Just a gap at each end of the audio.

M

mark@headTrix

Community Expert

HI David!

so this is extremely bizarre.... but here is the response I received from Adobe Tech Support

"It seems you have used the correct actions.

I request you to change the audio from .WAV file to MP3.

I tried to use the same action with .WAV audio extension and it does not work but it works with MP3 format.

Please reply if it does not work, I will be happy to assist you."

I tried deleting the audio and it DOES work. But it doesnt make sense... I told them... if its the audio then Captivate should NOT allow that audio to be imported! A bit ridiculous... but I hope this helps!

Cheers!
mark

headTrix, Inc. | Adobe Certified Training & Consulting

RodWard

Correct answer

Community Expert

You DO NOT need to change the audio file from WAV to MP3 (Captivate always publishes out the audio to MP3 for HTML5 anyway) and you DO NOT need to delete the audio file. Adobe's support people do not build elearning courses for a living and do not therefore have all the answers. They work off scripts.

All you have to do to resolve this issue is just to make sure there is at least a 1/10th second gap between each end of the audio files on each slide. DO NOT put the audio hard up aganst the beginning or the end of the slide timeline.

I downloaded your CPTX and made this change and it worked fine for me without any other changes when I published to HTML5 and played it from a localhost server.

Try it and see if that works for you. Just a gap at each end of the audio.

Lilybiri

Legend

Rod, may get insulted again, but this is the weirdest reply I ever did see in the forums. Moreover posted by an ACP and coming from a 'Adobe Gold team'. This is very confusing for many users.

I already suggested the gaps in a previous answer, and explained why. But something is really awry with that file, I am unable to use Preview with that project at all, suspected something is awry with some objects. That may have been the audio files.

Totally agree with you about not adding MP3s at all but WAV files. You explained the why, have nothing to add to that. I just wonder if this is a Mac thing...?

Lilybiri

Legend

Please use at least one master slide, to avoid having to put the same content on each slide. Almost everything is the same on all he slides, that common content can be put on one master slide. Use a multistate object to pop up the different (limited) set of objects, or if you want, use Show/Hide and grouping. Audio can be attached to states, or be played with Play audio. Use the Delay command to return to the Normal state which is invisible because the Alpha and Stroke are set 0. You wouldn not use long slides neither in that case, because audio in state will play independent from the slide timeline.

Unless you need CC of course< Do not start an audio clip on the first frame for slide audio, leave a gap before and after the audio timeline.

I am unable to preview the project, looks corrupted to me. I opened it in 11.5.1.499 (Windows). You used the Blank theme without any editing.

D

davidk13533572Author

Participating Frequently

Hmm, show and hide might work. I wish the hide was easier. There will be more to the overall file, so can't change the master.

Why do you say leave a gap before and after audio? I have not heard that before.

Lilybiri

Legend

You can have as many master slides as you want. Once you need almost the same content on 2-3 slides, it is a good idea to create a master slide for it. That is for sure the case here. You didn't even change the project background which is still white.

That gap prevents synchonizing problems, because audio needs to be laoded On Enter for each slide. It also prevents that Captivate thinks it is a project audio, not a clip per slide, and then the whole project audio would be needed to be laoded in the first slide.

For this example, I would definitely go for multistate object. You'll need only onoe slide int hat case.

Lilybiri

Legend

Jump to last visited slide is a command you have to use with a lot of care. I avoid it whenever possible.

But you tell that Jump to Slide is also not functional? That is weird. Do you have an action On Enter for the Main menu slide? Do you have a Quiz in the course?

Which version are you using (Help, About Captivate) and which OS?

D

davidk13533572Author

Participating Frequently

I am using the latest version of Captivate for Windows, 11.5.1.

I have No Action on Enter for Main Slide, I did add Pause on Exit just in case, but that seemed to do nothing.

I do not have a quiz in the course.

I know I could have a button to return to a slide, but I would prefer not having to require them to click click click.

Lilybiri

Legend

Are you using the On Exit event for the Jump to? Sorry, missed it on my first lecture. That is not a good idea, because that event is not to be trusted. In fact the action is executed after the last frame of the present slide, which may be the cause of that possible problem. You also use it for a Pause command... hmmm

Have a look at this bloog, please:

https://elearning.adobe.com/2018/10/importance-captivates-events/

Since you want only to visit one slide, did you think about using a multistate object on the main slide, instead of 4 extra slides? What has to happen on those slides?

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