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C
Chris_Pendse
Participant
December 8, 2006
Question

Google toolbar

  • December 8, 2006
  • 1 reply
  • 268 views
We have been getting problems with courses not returning back to the LMS (and not even calling LMSFinish() by the looks of things) when running Google Toolbar. It is not consistent but happens 70% of the time. My guess is that it may be the toolbar messing with some javascript. So - two questions:
1) Has anybody else experienced this (happens with Captivate 1 and 2)
2) Anybody have a solution other than uninstalling the toolbar (which fixes it).

Thanks,
Chris
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1 reply

C
Chris_PendseAuthor
Participant
December 8, 2006
It actually looks like the issue is called by Google Toolbar blocking onunload events. The LMS detects these so that if somebody closes the content window it forces an LMSFinish. It can't do this because Google Toolbar is blocking the event.

The moral of the story: Ensure that there is an exit button on every page of the content whioch calls LMSFisnish so users not tempted to just close the window.

Chris
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