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M
michaelhurwicz
Known Participant
April 23, 2015
Question

Got "trial expired" 1 day after download

  • April 23, 2015
  • 1 reply
  • 499 views

I downloaded Presenter 10.0 for Windows trial version and it worked at first.  The next day when I clicked "Manage" in the top tool bar, I got "Your trial has expired." That was yesterday, and the same thing is still happening today.  Any thoughts on how to get the full 30 day trial to work?

This topic has been closed for replies.

1 reply

Jorma_at_Knox
Jorma_at_Knox
Legend
April 23, 2015

I believe you are clicking on the Manage button on the Quiz pane. I just want to be sure that we are clear what you are clicking on.

Have you previously installed a trial of Presenter on your computer? That could cause the trial to think that it had been on for 30 days already.

M
michaelhurwiczAuthor
Known Participant
April 23, 2015

Jorma -

"Yes" to your question about clicking the "Manage" button.

And thanks for the suggestion about having previously installed a trial of Presenter.  I don't remember that, but it is possible.  Is there anything to be done in that case, or is the only option to purchase Presenter?

Jorma_at_Knox
Jorma_at_Knox
Legend
April 24, 2015

You could look at software that does registry clean up. Something like Glary Utilities. You may be able to remove the old registry file that is preventing you from having a full 30 day trial.

Purchasing a serial key would also work, but I understand if you want to evaluate the software first.

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