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hussainr84398999
Known Participant
June 1, 2023
Question

Graphics Stuck on Minimizing the browser window

  • June 1, 2023
  • 1 reply
  • 118 views

I have created a SCORM file using Adobe Captivate. However, when I play it in a browser or on an LMS, I encounter an issue. When I minimize the SCORM window, the audio continues playing, but the animations freeze. Once the audio for the slide finishes, and I maximize the window, the frozen graphics start working rapidly, but there is no audio. Then, it proceeds to the next slide, and everything works smoothly.

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      1 reply

      Lilybiri
      Lilybiri
      Legend
      June 1, 2023

      Can you offer some more details please. 

      • Which exact version are you using? The full version number can be found under Help, About Captivate.
      • A SCORM output can only be played on a LMS, so it is a bit confusing that you claim to have the issue also on a browser.
      • Which browser(s) did you test? 
      • You talk about audio: is this slide audio, object audio or audio triggered by a Play Audio command? 
      • Do you have any pausing point on that slide? 
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      hussainr84398999Author
      Known Participant
      June 1, 2023

      I am using version 11.8.0.586 of Adobe Captivate, which was released in 2019.

      Yes, I am experiencing issues with both the browser and the LMS.

      I have tested it on Google Chrome and Microsoft Edge.

      The issue is specifically related to the Slide Audio.

      No, I do not have any pausing points set. However, I have a customized playbar that I designed using actions, which is displayed throughout the rest of the project.

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      hussainr84398999Author
      Known Participant
      June 2, 2023

      Anybody is here to help me

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