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M
Mitsub01
Participant
April 14, 2014
Question

Having trouble importing .xml comments into Captivate 7 project.

  • April 14, 2014
  • 1 reply
  • 225 views

I'm trying to import comments made in the Captivate Reviewer program.  I exported the comments to my desktop and now when I try to import them into the the project, I get this error.

Does anyone have any advice?  Thanks.

    This topic has been closed for replies.

    1 reply

    TLCMediaDesign
    TLCMediaDesign
    Inspiring
    April 14, 2014

    Hard to tell without seeing the actual xml contents. Make sure that all of your tags open and close properly. Look at your xml in a browser window, if it's just a paragraph and not formated you have a tag issue.

    S
    Sreekanth_S
    Legend
    April 14, 2014

    Hard luck there! I guess you opened the Captivate source file after you sent for review and saved it again (with or without modification).

    When you send a Captivate review project (CREV) file for review, it uses some kind of identifier that maps the incoming XML files with the source file. If you open/ edit the source file and save it after sending it for review, a new identifier is created, which results in this kind of mismatch. Hence this issue.

    AFAIK, there is no way to import the files. You have to open the XML separately and address the comments manually.

    Sreekanth

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