Having trouble with trying to Preview my project in Captivate 2019

Question

When I go to Preview and select project I just get a spinning wheel and it won't go any further. I'm working on a responsive project and I have no problems with my other project, just this one. I have quite a bit of images loaded but nothing so big that it would cause the Preview Project to not work.

I tried copying and pasting to a new project (responsive) and i got the same results. After removing 2 slides the Preview project will work ok. But when I try to add a new slide and manually enter tex only on the new slide it goes back to that spinning circle. Very weird. I tried Clearing the cache of the project as well. Is there a limit to how many textbox captions I can do in one project? Or a size limit wth images? Or what else I can do to resolve the issue?

I'm using Adobe Captivate 2019 on a PC. And I'm working on a responsive project.

Lilybiri · Answer

Can you please provide the full version number, as found under Help, About Captivate? Are you on Windows or Mac, cannot help you with Mac since I am a Win user.

I suspect you are using fluid boxes for the responsive project. Which theme are you using? Is this a theme created in the present version of Captivate or upgraded?

You cleared the cache, but did you clean the Preferences as well?

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