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bjmlearning
Participating Frequently
May 20, 2020
Question

HELP! Can I restore a project if I have the published ZIP file?

  • May 20, 2020
  • 1 reply
  • 739 views

New user to Captivate here.  Long story short... it appears that I was saving my project to Onedrive and there are naming errors.  I have now read that I should only be saving to my local drive. I will certainly make that correction moving forward.  But now with hours of work in and a demo tomorrow, I'm scrambling.  Is there anyway I can either fix the OneDrive files that are showing errors and fix my project?  Or if I have the zip file from when I published my project to my computer.. can I do anything with that to restore my project in Captivate?  Any other ideas?  Thank you in advance.  

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    1 reply

    RodWard
    Community Expert
    RodWardCommunity Expert
    Community Expert
    May 20, 2020

    There is no way to resurrect a project CPTX from the published output.  But if you were only working on the project file recently and you have not cleared the Captivate cache folder, then you might still be able to recreate the CPTX from the correct cache subfolder.

     

    Basically, what happens is that each time you work on a Captivate CPTX file there is a folder created inside your Project Cache folder and all of your changes to the file are first done inside that folder.  (You can locate your Project Cache folder by looking in Captivate under Edit > Preferences > Global > Default Locations.  One of those locations will be for the cache.)  However,  if you haven't cleared out the cache in a long time then it's likely there will be dozens of folders in there and they are NOT labelled in such a way that you can easily locate the one that applies to the CPTX project file you need to resurrect.

     

    You may find some useful information about all of this in this older post on my website: https://www.infosemantics.com.au/?q=adobe-captivate-troubleshooting/recover-corrupt-project

      B
      bjmlearningAuthor
      Participating Frequently
      May 20, 2020

      Thank you very much for the reply.  Now if I just understood why the issues with Onedrive 🙂  but for now, I'll save local and figure out a backup strategy.  

      RodWard
      Community Expert
      RodWardCommunity Expert
      Community Expert
      May 20, 2020

      First thing you should do is make sure you have Backups turned on inside Preferences.  That will save your bacon most of the time.

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