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carlye77434508
carlye77434508
Participating Frequently
January 20, 2017
Question

HELP! Captivate 9 Turning Pictures RED!

  • January 20, 2017
  • 5 replies
  • 3462 views

The output of my project is turning many of my pictures red in large scale. As of right now, my product is not functional and I've put months of work into this. Please, if someone could help save my project I would be very grateful. It is a large project, and there is no way around that...help!

This topic has been closed for replies.

5 replies

briana15126323
briana15126323
Participant
July 11, 2019

I was having the same problem in CP2019.  Here is the fastest fix.

Click on the Slide Itself Not the Image

Click on Properties

Style

Quality

From the Drop Down ( The default is Optimized) 

Select JPEG  (This worked best for me, I did not play with the other two options of LOW and HIGH)

You will get a message or warning telling you that this selection change will ( Increase the size of the project, use this option only if the slide contains a photo) 

Click OK

Resave, Re-compile this should solve your issues. 

Not sure how this would work for huge slide decks?  The presentation I was working on was only 28 slides.

Hope this helps.

    J
    Joyful_doer5EF8
    Participant
    June 30, 2020

    Thank you!  Exactly what I needed to fix the issue I was having!

    akaskens
    akaskens
    Known Participant
    May 3, 2018

    I just had this problem as well. I resaved my images as PNGs (they were JPEGs originally) and that solved it.

    M
    michelleg24517838
    Participant
    April 24, 2019

    Yes! Making the images smaller pixels and saving as PNGs is the answer!

    Lilybiri
    Lilybiri
    Legend
    January 20, 2017

    Can you turn off all compression in Preferences, Project, Size and Quality?

    Best practice is to prepare images in the exact size (pixels) needed in Captivate, and not resize them. Since you are on Captivate 9, SVG's are accepted. Try converting as many bitmap images to SVG which will decrease the size considerably. However not only the images contribute to file size: audio and (embedded) video are taking up a lot more file size than images.

    carlye77434508
    carlye77434508Author
    Participating Frequently
    January 20, 2017

    Do you mean unclick the “Advanced Project Compression” box? Thanks for responding so quickly.

    Carly

    ​Moderator: PLEASE! Do not post your personal credentials on this public forum

    Lilybiri
    Lilybiri
    Legend
    January 20, 2017

    Yes, try that.

    To reduce file size not only images are important, audio and video take up a lot more size.

    As for images: find them in the Library! Best practice is to never rescale images in Captivate, but import them in exactly the needed size. Moreover, since you do use CP9, try converting the bitmap images to SVG whenever possible. The file size reduction can be amazing!

    Paul Wilson CTDP
    Community Expert
    Paul Wilson CTDPCommunity Expert
    Community Expert
    January 20, 2017

    I suspect that the only solution I'm afraid is to optimize your images in Photoshop or some other image-editing software.

     

    Perhaps you can give more detail as to why your images cannot be optimized, what are the dimensions of you images in question, and what are the dimensions of your project.

    Paul Wilson, CTDP
      carlye77434508
      carlye77434508Author
      Participating Frequently
      January 20, 2017

      I’m sure I can optimize them, I’m just not sure how. And there are so many. This is a huge project. Thanks for your quick response.

      Carly

      ​Moderator: PLEASE! Do not post your personal credentials on this public forum

      Captiv8r
      Captiv8r
      Legend
      January 20, 2017

      Hi there

      In my own experience the turning red is a symptom of exhausting all the memory while playing the project.

      Sounds to me as if your project is too large. How many slides and what are the pixel dimensions? And i'm guessing you are producing in Flash SWF format?

      Cheers... Rick

      carlye77434508
      carlye77434508Author
      Participating Frequently
      January 20, 2017

      Hi there – thanks for your quick response. It is a very large project and unfortunately I wasn’t aware of any restrictions before I began this project. I also don’t know how I can cut it down, it’s very detailed. I’ve got 420 slides now and need to have about 600 before all said and done. And yes Flash/SWF.

      Thanks again!

      Carly

      Moderator: I took out your personal credentials, be more careful, this is a public forum.

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