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Participant
February 7, 2026
Question

Help! I cannot find my CPT files

  • February 7, 2026
  • 1 reply
  • 37 views

My colleague suggested clearing the cache because I was getting some weird numbering in quiz slides and I already had about 5 captivate files opened at the time I cleared the cache. Now, in the folder I originally had my files , I only have 1 out of 11. When searching for the files in the computer I see it the .cptx files somewhere but they have the explorer “e” icon instead of the captivate icon and I cannot open it. 
please help me! 

    1 reply

    ShreyaGupta
    Participating Frequently
    February 17, 2026

    Try launching captivate first, then click on File > Open > go to the location where you are seeing the cptx files, select the file to open in captivate

    Participant
    February 18, 2026

    Thank you Shreya, I have tried that but it didn’t work. I have just recreated the files.