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GabbyBall
GabbyBall
Participant
October 28, 2016
Answered

Help Installing Captivate

  • October 28, 2016
  • 3 replies
  • 274 views

Hi,

wondering if anyone could help me, I have been given the Adobe Licence to install captivate but all that seems to have installed on my desktop is the Creative Cloud?

Could anyone point me in the right direction on where to go from here as every time I go to install Captivate its asking me to buy it?

Thanks in advance

Gabby

    This topic has been closed for replies.
    Correct answer Lilybiri

    Captivate downloads can be found here:

    Adobe - Adobe Captivate Support Center : Downloads

    After downloading and installing you'll be asked for the serial number.

    3 replies

    GabbyBall
    GabbyBallAuthor
    Participant
    November 8, 2016

    Hi

    This has now been resolved thanks for all your help

    GabbyBall
    GabbyBallAuthor
    Participant
    October 28, 2016

    Hi, thanks for the response, yes I do have the number now?

    Lilybiri
    LilybiriCorrect answer
    Legend
    October 28, 2016

    Captivate downloads can be found here:

    Adobe - Adobe Captivate Support Center : Downloads

    After downloading and installing you'll be asked for the serial number.

    RodWard
    Community Expert
    RodWardCommunity Expert
    Community Expert
    October 28, 2016

    Were you also given details of the Adobe ID you need to use when installing or running Captivate?  If you have a license for the software then you're also going to need to know this because the licenses for Adobe products like Captivate are always linked to a specific Adobe ID.

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