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Настя5ED2
Participant
May 27, 2021
Question

help me

  • May 27, 2021
  • 2 replies
  • 212 views

добрый день, подскажите брал пробную подписку и сняли деньги, хочу отменить? есть такая возможность? тяжело в данный момент с деньгамии в кризис.

 

good afternoon, tell me I took a trial subscription and got the money, want to cancel? there is a possibility? hard at the moment with money and in a crisis.

This topic has been closed for replies.

2 replies

Lilybiri
Lilybiri
Legend
May 31, 2021

Добрый вечер!

I have contacted Adobe staff last week to help you out with your problems, bit astonished that they have not contacted you yet. Can you check your private messages?

Paul Wilson CTDP
Community Expert
Paul Wilson CTDPCommunity Expert
Community Expert
May 31, 2021

This is a user forum. Most people viewing your post are not employees of Adobe. When you sign up for a subscription of Adobe Captivate you are agreeing to a commitment for one year. You can try to reach out to Adobe and see if they are willing to offer a cancelation as a good will gesture but there are no guarantees.

https://helpx.adobe.com/manage-account/using/cancel-subscription.html 

Paul Wilson, CTDP
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