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M
M00N888
Participant
July 5, 2024
Question

Help with embedding 12.3 project within an iFrame - Blank/white

  • July 5, 2024
  • 1 reply
  • 350 views

Hello all.

 

We have been using Captivate for a few years now to create training courses online. With the previous version of Captivate (now Classic), we exported the projects, uploaded all the files to S3 on AWS and embedded them within an iFrame on a Wix created website. All worked perfectly.

 

We have switched to the new Captivate (currently on 12.3.0.12), created the projects, exported them, and uploaded them to S3 as we did before. We can run the project if using the direct link to the HTML file - no issues - however embedding them within an iFrame just results in a blank white area

 

Not sure what we are doing wrong, is anyone sucessfully embedding exports from the latest captivate in an iFrame?

 

Any help/suggestions would be greatly appreciated.

 

Thank you

    This topic has been closed for replies.

    1 reply

    Lilybiri
    Lilybiri
    Legend
    July 5, 2024

    One more reason not to use that new version. Maybe log a feature request? Did you ever successfully uploaded responsive projects with previous versions? The new verson only creates responsive projects.

      M
      M00N888Author
      Participant
      July 5, 2024

      Good idea thank you.

       

      We could upload the scalable projects before with no problems, and they embedded/resized fine within the page they sat on.

      Lilybiri
      Lilybiri
      Legend
      July 5, 2024

      I have the same problem on my blogsite. Embedding a scalable HTML, non-responsive project in an iframe is not a problem. But for a responsive project I upload to a webserver and provide a link.

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