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A
AttractaB
Participant
February 8, 2013
Question

Help with NeoSpeech

  • February 8, 2013
  • 1 reply
  • 621 views

Hi,

I've checked through the forums but ...

I'm trying to install NeoSpeech for Captivate 6. I downloaded it and was told that Adobe Application Manager was damaged and to download again and install. This I did. Also all of my updates are up to date. Yet when I try and run the Adobe Patch Installer - I get the same message "Adobe Application Manager is damaged............."

This is really frustrating.

Any help on this please?

    This topic has been closed for replies.

    1 reply

    S
    Sreekanth_S
    Legend
    February 8, 2013

    Try renaming the Application Manager configuration folder, AAMUpdater (to say, 12345) located at C:\Users\<user_name>\AppData\Local\Adobe and then install the Application Manager again. This should resolve the Application Manager installation issue.

    After that, when you install NeoSpeech, it might still not work. Then, go back to the same folder, C:\Users\<user_name>\AppData\Local\Adobe and delete Captivate 6.0 folder. Install NeoSpeech now. This will resolve the NeoSpeech issue.

    Note: The AppData folder is hidden by default. You should set your folder options to View Hidden Files to view this folder.

    Sreekanth

    A
    AttractaBAuthor
    Participant
    February 8, 2013

    Hi Sreekanth,

    OK - I've gone to the Application Data>adobe folder - but can't find the AAM configuration folder there - when I was installing, the default was C:\Documents and Settings\<name>\Desktop

    Also, the only captivate related folder under application data>adobe is captivate which has a sub folder 1.0

    Sorry and thanks ... neospeech instaleld perfectly for Captivate 5.5

    A>

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