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bernadettewnek
bernadettewnek
Known Participant
November 5, 2019
Question

Helvetica

  • November 5, 2019
  • 9 replies
  • 696 views

Hi again,

(Just posted this morning.)

Client wants to use the font Helvetica, but I don't have it in my list of fonts in Captivate 2019.

I looked at fonts.adobe.com and it's not there either.

Where can I get the font Helvetica and get it installed into Captivate?

Thanks,

Bernadette

Side notes - Projects will be non-responsive and published as scalable.

Part of the reason for wanting to use a different font is that I've tried all the other web safe fonts listed in Captivate and they all appear a bit blurry when published.

This topic has been closed for replies.

9 replies

RodWard
Community Expert
RodWardCommunity Expert
Community Expert
November 6, 2019

Let me guess...your client uses a Mac and you are on a Windows box?  If you search Google for information about "Why no Helvetica in Windows OS" you will find lots of articles about this.

 

Helvetica is never installed by default on Windows and there's even a registry key buried deep down in the system that defaults to Arial font when it sees a call to Helvetica.  https://office-watch.com/2014/windows-substituting-arial-font-for-helvetica/

 

In truth, most people would never be able to tell the difference between Arial and Helvetica.  The differences are too subtle to matter.  But that doesn't stop the "branding mavens" in many organisations from making a big deal about things like this because they somehow believe the world as we know it will end if their preferred font is not used.

 

You CAN purchase Helvetica and get it installed on your Windows system, but that doesn't guarantee that all of the users out there that might be viewing your content in a browser on their Windows systems are going to have the font installed too.

bernadettewnek
bernadettewnekAuthor
Known Participant
November 6, 2019

Hi Rod,

Actually, everyone is using a PC. And I originally was using Arial.

I created a non-responsive project and published it so that it is scalable and all the font in the project was using Arial. The client said the font looked blurry. And, I have to agree. When I looked at the output, the text was not sharp. After doing some research, it seems the issue is that Captivate turns text into bitmaps, which causes the blurriness. But, in the meantime, the client had some changes to make to the project, one of which was adding a tagline that had to be in Helvetica because that is what is required in their branding standards. Because (at the time), it was only one piece of text, I made that into an image. (I took the text caption from a ppt and saved as an svg). The client said the text looked better than the rest of the page, which was in Arial. So, now he wants everything to be in Helvetica because he believes the text will be sharper. It might be the case that installing Helvetica won't cure the blurry text issue (which really is my main issue), I still have to provide the client with this option and cost.

Lilybiri
Lilybiri
Legend
November 6, 2019

It looks crisp because you used a SVG format, which is vector-based, not because it was Helvetica. If you had done the same with text containers using Arial, it would have been crisp as well.  Conversion to SVG manually was also my approach when a specific font was required.

 

Alternative is to make each text container dynamci by inserting an empty variable which will force the font to render on runtime. Or to use a responsive project with fluid boxes.

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