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sxg
Participant
December 6, 2015
Question

Hi Error Message: Video Demonstration.

  • December 6, 2015
  • 1 reply
  • 518 views

Hi there,   WHAT TO DO?          Error message       "Capture is disallowed since high density display was detected.  Please set dpi awareness =1 in Adobe Captivate.ini and restart the application."Waht

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    1 reply

    Lilybiri
    Legend
    December 6, 2015

    Do what is told in that message. Search for the file AdobeCaptivate.ini in the installation folder of Captivate. Make a backup copy, in case something goes wrong. Open the file in Notepad, it is a pretty short file. Change the 0 in 1, which I didn't do in this screenshot because I'm not using a retina screen. Save the file and replace the old one. Restart Captivate

    matthewa96033329
    Participating Frequently
    February 29, 2016

    This allows record, but wrecks Captivate entirely, as you can't see anything, it is all so tiny.

    This is the only software I own that has this problem - can Adobe please find a solution?

    Lilybiri
    Legend
    February 29, 2016

    Look in the other threads, I already answered you twice. Please do NOT post the same ranting everywhere. I'm just a user like you and my time is also precious.