Hot Spot submit button not working in HTML5

Forum|Forum|8 years ago
September 22, 2017
1 reply
653 views

I recently re-exported all my SCORM files as HTML5 rather than SWF, as a lot of users were reporting problems with Flash. However, now, the submit buttons on all of the hot spot quiz questions are unresponsive. It hasn't seemed to have affected any of the other quiz types. Any idea how to fix this?

Thanks,

Ruth

This topic has been closed for replies.

Lilybiri

Legend

Can you please give some more details? Which version are you using now? Were those questions created in this version or have they been updated from a former version? This is the first time I see such a problem appearing in this forum. Which theme are you using? I suppose it is a normal project, not a responsive project?

ruthg84Author

Known Participant

It's a normal project, not responsive. I am using Captivate 2017 (10.0.0.192). I think the questions were updated from Captivate 9. it's a custom theme based on Chic.

Lilybiri

Legend

I just can guess about two possible causes: upgrading is always tricky, especially with quiz slides. Themes in CP2017 (10) have changed mostly to accomodate for Fluid Boxes (all themes, also in CP9 were responsive). I wonder if that change could be the cause, because the master slide for hotspot has changed compared with CP9.

Can you just doe a test: try to create a hotspot slide with one of the included themes in CP2017 to see if the Submit button is functional as expected?

The other possibility is the changes made when customizing the theme. Do you have any idea about the changes made for the the quiz master slides?

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