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Brave_partner16E5
Participating Frequently
December 9, 2016
Answered

Hot Spots in responsive quiz questions - lose dimensions during design

  • December 9, 2016
  • 1 reply
  • 689 views

Hi, I seem to have an issue with Captivate 9 on PC. I have created a new responsive project, add in a single hot spot quiz question and make no changes.

At the top of main active screen area there are the three default screen resolution modes to click between.

As soon as I swap to one of the other resolutions the hotspot is shrunk to a 4x15 box, if I return to the original screen resolution it is also shrunk to 4x15.

I have tried hotspot properties and for position tried 'Smart Position', 'Lock size and Position' and selecting both and neither.

I cannot seem to find a way to keep a Hot Spot maintain its pixel dimensions. Does this issue affect other users? Is there a solution please?

Many thanks for any help!

This topic has been closed for replies.
Correct answer Lilybiri

I am currently using the latest Windows version of Captivate, which is the same as the one you mention 9.0.2.437.

We are on a Windows 7 platform and we normally use IE11, however Chrome Version 53.0.2785.143 m (64-bit) exhibits the same behavior.

Thanks for the feedback though, as this does then suggest it might be a more local issue.

many thanks, Jeff


Did you clean the Preferences, delete the Layouts and Sample Projects folders (Public Documents under Adobe\eLearning Assets) when installing the patch?

1 reply

Lilybiri
Lilybiri
Legend
December 13, 2016

Did you start with the primary view? In the default behavior, the size of the hotspot is set to % for Width and Auto for Height. That means that the hotspot will size down on the lower breakpoint views depending on the width of the browser resolution. That looks like the most logical way to tread a hotspot (and most objects in responsive projects).

What did you change to the Position properties on the Primary view?

B
Brave_partner16E5Author
Participating Frequently
December 14, 2016

Hi Lilybiri, thank you for responding to my bug report.

I don’t think you appreciate the amount to which it is broken when you resize the screen. The hotspot loses all memory of it’s initial size and becomes a 4px by 15px tiny box, at all screen sizes, it never returns to it’s original size. (yes I started with the primary view)

Fixing width and height and locking it’s size doesn’t work either.

It’s broken and it is a bug and it needs fixing please!

Best wishes, Jeff…

Lilybiri
Lilybiri
Legend
December 14, 2016

You have to know that I never answer a question without double-checking and I am NOT able to reproduce the issue you describe. It may be a bug, but I expect it to happen to anyone with the same version of Captivate.

I am using 9.0.2.437. The Hotspot question in responsive design is working as expected for me. Please, do not reproach me anything, I just try to help and in case you misunderstand: I am just a simple user like you. I am NOT working for Adobe, only spending free time on these forums. I did also take out your personal credentials, to avoid you to have spam. This is a public forum.

If you think it is a bug, please log a bug report which will be much more efficient. Try first to check if you have the latest version, if you respected the Release notes when installing the latest patch.

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